At Intributes, we are committed to delivering high-quality marketing services that meet your expectations. To ensure transparency and trust, we have outlined our refund policy below.
1. Advance Payments
All payments for services provided by Intributes are required in advance. This enables us to allocate the necessary resources and ensure seamless execution of your project.
2. Refund Eligibility
We stand behind our promise to deliver measurable results. You may be eligible for a refund under the following conditions:
If Intributes fails to provide the agreed-upon results as outlined in the service agreement.
Refund requests must be submitted in writing within 15 days of project completion or the agreed-upon timeline.
3. Alternative Compensation
If we fail to meet the desired outcomes, we offer the option to:
- Provide a full or partial refund (based on the proportion of services not delivered).
- Deliver an alternative service of equal or higher value at no additional cost.
4. Non-Refundable Circumstances
Refunds are not applicable in the following cases:
- Delays or outcomes affected by factors outside Intributes’ control, such as lack of client cooperation, third-party disruptions, or unforeseen market conditions.
- Change of mind or cancellation of the project by the client after work has commenced.
5. Refund Processing
Once a refund request is approved, it will be processed within 15 business days. Refunds will be issued using the same payment method used for the initial transaction.
6. Contact Information
For refund requests or inquiries, please contact us via email at info@intributes.com.
We value your trust and strive to maintain a high standard of service. This policy is designed to ensure mutual accountability and satisfaction in our partnership.